Frequently asked questions
Everything you need to know about Gumawa & our services
General
Pay-monthly vs. traditional method?
Pay-monthly can produce immediate ROI, lessen risks, is more future-proof, and has a quicker turnaround time than traditional development methods.
Unlike traditional website design services, there’s no large upfront fee. Your website costs are billed month to month, instead of all at once at the start of your project.
Unlike traditional website design services, there’s no large upfront fee. Your website costs are billed month to month, instead of all at once at the start of your project.
Is there a contract?
Yes, all packages are based on our 24-month payment plan, after which your contract is on a month-to month basis.
We do the work upfront but allow you to pay for it slowly over time.
We do the work upfront but allow you to pay for it slowly over time.
Is there a start-up fee?
No. Once your website is completed you will start to pay for your website's monthly subscription, and that's it. No catch. No hidden costs.
Do you provide support?
Certainly! We offer 7 days-a-week support. Our offices are currently open from 8am-6pm Monday to Saturday and 8am-12pm on a Sunday, GMT.
To ask for support just contact us and we will be more than happy to help.
To ask for support just contact us and we will be more than happy to help.
Packages
How does it work?
It's simple, really, just contact us and let us know the best package that fits your business. We'll discuss your project, and then we will design and develop your website ready for launch.
How long does it take?
Generally, it can take anywhere between 2-8 weeks depending on which package you choose, and if you want any add-ons.
What if I want to make changes to my website?
We offer a free 2 hours of studio time per month. This time can be used to make changes to your website's content. Just let us know whenever you need changes and our team will get right to it!
Please note: Studio time does not roll over month-to-month.
Please note: Studio time does not roll over month-to-month.
Can I upgrade my package?
Certainly, you can do this via your account or just contact us and let us know your plans. We can help you with anything you like.
What do I need to provide?
All we would need from you is your images, content, domain name, and logo(s). If you need help with any of this we can help, just let us know!
What are package add-ons?
Our add-ons can be purchased with any package, at any time, and are designed to supercharge your brand. We can renew and revive your branding, take charge of your social media, and push your brand through different mediums. Check out all of the add-ons we offer to take your business to the next level, and you can even make unique requests.
How do I purchase package add-ons?
If you'd like to purchase one or multiple add-ons, please just contact us and let us know which ones you'd like. We can simple just add them to your package.
Support
What if I need help?
Our packages are designed to pretty much take care of everything your website needs on a month-to-month basis, so you don't have to. Should you need edits or additions to your website, or if you'd like to purchase an add-on, just contact us, were available 7 days-a-week.
What type of support do you provide?
We can help you with anything, especially if it's related to websites, branding, or marketing. If you have any questions whatsoever just let us know.
I've gone over my 2 hours studio time?
If you find yourself needing more than 2 hours of studio time in the month, and it's important to you, please just reach out and we can provide an add-on for you.
How can I ask for help?
We're open 7 days a week, from 8am to 6pm Monday to Saturday, and 8am to 12pm on Sundays, just complete our contact form and we'll be right with you.
Where the magic happens
Our office locations

Manchester
No. 1 Spinningfields, Quay Street, Manchester, M3 3JE

Taguig
Uptown Bonifacio Tower Three, 11th Avenue, Taguig, 1634